Providence Hospital Earns National Recognition for Heart Failure Program

April 11, 2017 10:27 am Published by

Again this year, Providence Hospital has earned “Gold” status in the American Heart Association/American Stroke Association’s Get With The Guidelines® – Heart Failure program. This award recognizes facilities that achieve at least two years of 85 percent or higher adherence to the programs measures that are demonstrated to improve the quality of patient care and outcomes.Again this year, Providence Hospital has earned “Gold” status in the American Heart Association/American Stroke Association’s Get With The Guidelines® – Heart Failure program. This award recognizes facilities that achieve at least two years of 85 percent or higher adherence to the programs measures that are demonstrated to improve the quality of patient care and outcomes.

Three years ago, more than 15 percent of all patients with congestive heart failure at Providence were readmitted within a month of being discharged from the hospital. Readmissions are often the result of inconsistent follow-up by patients who do not have a good understanding of their illness and are non-compliant with medication and other aspects of their needed care. Readmissions are difficult on the patient and the patient’s family – and financial costs are high.

To decrease the number of readmissions, the hospital’s Caring Hearts Congestive Heart Failure (CHF) Clinic Program was expanded to include daily rounds by a CHF nurse educator, who visits all hospitalized patients with heart failure to make sure they have a primary care physician and their medications. She also secures home health services for those who need them and provides education about CHF. After discharge, every CHF patient is contacted to make sure they understand and remember what they’ve been told about their follow-up care. Later, the discharge team phones the patients regularly to confirm appointments, make sure they have their medication and simply check to see how they’re feeling.

The foundation of the Caring Hearts program is its dedicated outpatient clinic that serves as an urgent care center for heart failure patients, taking the place of visits to the ER. No appointment is needed for the clinic and wait time is usually brief.

As a result, about three times as many patients are now seen in the clinic and the number of readmissions has gone down, from 15.31 percent in FY14 to 12.3 percent in FY17.

Founded in 1854 and based in Mobile, Ala., Providence Hospital offers 349 beds and comprehensive healthcare for emergency, cardiovascular, cancer, orthopedics, obstetrics and surgical services, as well as an outpatient diagnostic center and a freestanding rehabilitation and wellness center. Providence Hospital has been designated a Blue Distinction Center by Blue Cross Blue Shield of Alabama for spine, hip and knee surgeries, reflecting a high level of performance in patient safety and outcomes. For more information, visit www.providencehospital.org or call 251-633-1000.

 

About Providence

On the Gulf Coast, Providence based in Mobile, Alabama, and Sacred Heart Health System based in Pensacola, Florida, are part of Ascension. Together, these Ascension healthcare facilities have served Gulf Coast communities for more than 160 years and they employ more than 6,600 associates. Across the region, Ascension provided more than $113 million in community benefit and care of persons living in poverty in fiscal year 2016. Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension is the largest non-profit health system in the U.S. and the world’s largest Catholic health system, operating 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia. For more on Providence, visit www.providencehospital.org.