Providence is More Than Work
Commitment to Mission
Integration of a Timeless Purpose
Providence Health System was founded on the principle of service to others. Our continuing focus on this principle is expressed in our mission statement:
“Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care, which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words.”
Our core values inspire everything we do. They call us to:
- Service of the Poor — generosity of spirit, especially for persons most in need
- Reverence — respect and compassion for the dignity and diversity of life
- Integrity — inspiring trust through personal leadership
- Wisdom — integrating excellence and stewardship
- Creativity — courageous innovation
- Dedication — affirming the hope and joy of our ministry
Special attention to persons who are poor and vulnerable
Our health system, locally and nationally, believes in healthcare that leaves no one behind. Each year we provide millions of dollars of charity care for those who have little or no financial resources to maintain their good health. In addition, we take our commitment to persons who are poor and vulnerable beyond our healthcare facilities, through services to people in need in communities such as Mobile Terrace and Bayou La Batre.
A reverence for the dignity and diversity of life
Our core value of Reverence is rooted in the Catholic tradition of respect for the worth of all persons. We believe that each person is created by God in His own image and likeness. We further believe that each person has been endowed with human dignity, rights and responsibilities. We further believe that the dignity and rights of each person must be protected from the moment of conception throughout life until death. These beliefs inform our commitment to non-discrimination in matters of race, ethnicity, religious conviction, sexual orientation and socio-economic status.
Commitment to Quality Service
The opportunity to make a real difference in people’s lives
Every day, associates at Providence Health System answer the call to serve, to care and to heal. Our work is important and makes a real difference in people’s lives. Each year, more than 15,000 inpatients, and 144,000 outpatients and emergency room patients, seek care at Providence Hospital. We deliver nearly 2,000 babies each year—more than any other private hospital in Mobile. Our 19 physician practices serve patients throughout southeast Mississippi and south Alabama.
Recognition for work done well
Providence Health System celebrates the accomplishments of our associates. Our recognition programs include the following:
- Associates who are named in patient surveys, notes or “Star” comments cards are recognized in their work areas.
- “Great Catches” for patient safety are recognized in daily leadership meetings and Lifelines, which is Providence Hospital’s monthly associate newsletter. The associate is also awarded a “Great Catch” pin.
- Service anniversaries are recognized in Lifelines and during our annual Hospital Week recognition activities.
- Every September 27 during the Feast of St. Vincent De Paul, 10 associates are recognized for special commitment—one for each of the Core Values, one as the best new employee, one Hospital Hero, one for servant leadership and one Vincentian Award recipient who best embodies our mission.
Commitment to Helping People Manage their Health
An interest in the whole person—body, mind and spirit
At Providence, we believe that healing is ultimately the work of God and that our involvement in health care is a participation in the healing ministry of Christ. We believe that the care and services we provide must respond in an integrated, holistic way to the physical, psychological and spiritual needs of persons. While we work hard to ensure that our services meet the highest clinical standards for quality and safety, we also ensure that we are sensitive to the needs of the whole person. Our associates are encouraged to develop their own spirituality so that they are better able to respond to those we serve.
The opportunity to help people manage their health
We believe we are called to help keep people healthy—not just treat them when they are sick. And, we believe that individuals must have the resources they need to manage their health. That’s why we’ve engaged in such outreach projects as building a Senior Center in an underserved community, establishing service centers for northwest Mobile’s Hispanic community, delivering disaster relief and ongoing services in south Mobile County, and supporting Ozanam Charitable Pharmacy in its mission to deliver prescription medicines to those in need. We are a pioneer in Alabama in setting up Patient-Centered Medical Homes in physician practices, which focus on lifelong, patient-centered health management. We are also committed to community health education, offering classes, seminars, health screenings and other programs on a wide variety of health topics.
The chance to participate in the transformation of healthcare
Providence Health System was the first organization in south Alabama to receive National Council for Quality Assurance certification for Patient-Centered Medical Homes, and is participating in Alabama’s only Accountable Care Organization. Our participation in these health management initiatives stems from our commitment to patient-centered care. Patient-centered care incorporates our sacred promise to support lifelong health and well-being through holistic, coordinated care models and resources based on trusted, committed, person-to-person relationships.
Commitment to Personal Growth and Development
A commitment to work/life balance
Providence Health System is committed to competitive wages and benefits, a safe and supportive work environment, and non-discriminatory practices. But, we realize that life is more than work. Our associates will tell you that their co-workers are also their friends. We promote team-building through hospital-wide and departmental celebrations and departmental huddles. We support flexible work schedules. And, we are there for each other during difficult times, praying for each other in times of illness and death, providing basic life necessities for associates in crisis through our 1854 Fund, and providing holiday gifts for associates through our Christmas Spirit program.
Avenues for you to continue your education
Do you want to continue your education? Classes, seminars and programs are available on a wide variety of topics through our education department. Our online Ascension Health University and tuition reimbursement are offered to eligible associates. And, we have a relationship with Capella University for those associates who wishing to pursue degrees online.
Opportunities to develop as a person and as a leader
We know our associates are our greatest asset and we want to support your personal growth through continuing professional education and spiritual development. Our Mission Mentors are trained to carry forward the mission of our founders through a multi-week program. We are committed to promoting from within and leadership development is strongly encouraged. For those interested in furthering their career beyond the local ministry, our Ascension Health Talent Management program offers qualified associates the opportunity to share their gifts in other health ministries or at the national system level.